Additional plan information and resources
Get Virtual Care on the Go
Rest easy knowing a doctor, pediatrician or counselor is never more than a tap away!* Download the MDLIVE mobile apps via the App Store, Google Play or Windows Store.
*Availability may vary by location and/or plan type and is subject to change.
Kaiser Members
Get the care you need the way you want it with Kaiser’s video and e-visit options. You’ll be able to meet with a doctor face-to-face on your computer, smartphone or tablet for minor conditions or follow-up care. You can also fill out a quick online questionnaire and a physician will get back to you in approximately two hours.
HMSA Members
See a doctor without leaving your house. HMSA’s Online Care allows you to talk to a doctor 24/7/365, without leaving your home.
- All you need is a smartphone, tablet or computer.
- It’s convenient, secure and confidential.
Online Care also includes access to psychiatrists, psychologists, licensed marriage and family therapists, mental health counselors and social workers. They can help you with:
- Marriage and family counseling
- Conflict resolution
- Depression and anxiety
- Stress management
- Grief and loss
To sign up, go to hmsaonlinecare.com or search for HMSA Online Care in the Apple or Android app store to download the app.
Provider contact information
- MDLIVE: (888) 726-3171 | www.MDLIVEforCigna.com
- Kaiser (N. CA): (866) 454-8855 (TTY 711) | www.kp.org
- Kaiser (S. CA): (800) 823-4040 (TTY 711) | www.kp.org