• Telehealth

Cigna Members

Cigna’s medical and behavioral virtual care option, powered by Amwell and MDLIVE, lets you skip the waiting room and access licensed and board-certified, U.S.-based doctors, pediatricians, licensed counselors and psychiatrists 24/7/365 via secure and confidential consultations by email, phone, video or mobile app!*

Whether you’re at home, work or on the road, virtual care is just a call, click or tap away!

Your benefits and COVID-19

Ready to get started?

Cigna has partnered with two national virtual care providers, Amwell and MDLIVE. Before scheduling your virtual care appointment, we encourage you to register an account with one (or both) providers.

To access video-based behavioral counseling, visit www.myCigna.com, go to “Find Care & Costs” and enter “Virtual counselor” under “Doctor by Type.”

Get Virtual Care on the Go

Rest easy knowing a doctor, pediatrician or counselor is never more than a tap away!* Download the Amwell and MDLIVE mobile apps via the App Store, Google Play or Windows Store.

*Availability may vary by location and/or plan type and is subject to change.

Kaiser Members

Get the care you need the way you want it with Kaiser’s video and e-visit options. You’ll be able to meet with a doctor face-to-face on your computer, smartphone or tablet for minor conditions or follow-up care. You can also fill out a quick online questionnaire and a physician will get back to you in approximately two hours.

HMSA Members

See a doctor without leaving your house. HMSA’s Online Care allows you to talk to a doctor 24/7/365, without leaving your home.

  • All you need is a smartphone, tablet or computer.
  • It’s convenient, secure and confidential.

Online Care also includes access to psychiatrists, psychologists, licensed marriage and family therapists, mental health counselors and social workers. They can help you with:

  • Marriage and family counseling
  • Conflict resolution
  • Depression and anxiety
  • Stress management
  • Grief and loss

To sign up, go to hmsaonlinecare.com or search for HMSA Online Care in the Apple or Android app store to download the app.

Provider contact information

  • Kaiser (N. CA): (866) 454-8855 (TTY 711) | www.kp.org
  • Kaiser (S. CA): (800) 823-4040 (TTY 711) |  www.kp.org

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