• Leaves of Absence

Approved time away from work for employees who are experiencing out-of-the-ordinary circumstances.

In general, leaves of absence are available to eligible employees for time off due to a qualifying medical condition, or to care for a qualified family member experiencing a medical condition.

Most leaves are unpaid, except some pregnancy and parental leaves, and some portions of jury/witness, military, and bereavement leaves. All leaves have various length limits and generally require certification for approval.

Not to be confused with paid time off PTO, a leave of absence is a way for employees who are experiencing out-of-the-ordinary circumstances to take time off work.

Additional information can be found in the Sunrun Employee Guidebook.

Other types of leave may include:

  • Birth, adoption, foster care (bonding)
  • Employee who is unable to work because of their own serious health condition (medical leave)
  • Military caregivers leave, active military duty leave
  • Jury/witness duty
  • Personal leave of absence
  • or other reasons provided under various laws

Eligibility requirements apply.

Where do I start?

Review the documentation linked on this site including the Sunrun Leave FAQ and Short-Term Disability fact sheet. Our leave administrator is Broadspire. To initiate a claim, you must call Broadspire at (888) 398-0079. A claims intake specialist will take your information and start the leave process for you.

Am I eligible for a leave?

To confirm your eligibility, you will need to initiate a claim with Broadspire.

How do I get paid?

Most leaves of absence are generally unpaid, however you may be eligible for state disability, short term disability (STD) or other programs to confirm your eligibility and pay options, you will need to initiate a claim with Broadspire.

When do I request a leave?

If you have advance knowledge that you need to miss work for more than three days, you must formally request, apply for, and receive approval for a Leave of Absence through Broadspire. The approval for a Leave of Absence, full time or intermittent, is not automatic.

When a leave request is not made or it is not approved, time away from work is considered an unexcused absence.

How do I request a leave?

Step 1.

Notify your immediate manager of your need to take a leave, including dates if available. Provide 30 days notice as you are able.

Step 2.

Initiate your leave with Broadspire and review documentation on this website, including Broadspire How to File a Claim Flyer and Sunrun Leave FAQ.

Step 3.

Complete the approval process through Broadspire, this includes providing documentation; comply with all deadlines. Work with your Broadspire claim manager for any questions and be sure to provide them with your personal email address. If you need to extend your leave, work directly with your Broadspire claim manager and also notify your Sunrun manager, this will also need to be certified.

Step 4.

Return to Work – notify Broadspire to submit your release to return to work and any required documentation, coordinate your return with your manager and 48 hours prior to your return email Leaves@sunrun.com to restore your Sunrun access.

Helpful Information

Employees on leave do not have access to Sunrun systems/email; however, they can still access Okta from a personal computer or device.

If placed on leave, either you or your manager will need to email leaves@sunrun.com 48 hours prior to your confirmed return date so that your systems can be reactivated.

Provider contact information

Our leave of absence administrator is Broadspire. You can use Broadspire to:

  • Request leave
  • Check eligibility for leave
  • Apply for short-term disability
  • Download medical certifications
  • Check the status of a leave request
  • Keep track of leave time
  • Learn about federal FMLA regulations
  • Phone: (888) 398-0079
  • Web (Only for existing claims): www.myleavetech.com

Family Medical Leave Act (FMLA)

FMLA is a federal law that guarantees up to 12 weeks of job-protected leave. You may be eligible for FMLA if:

  • You recently gave birth, adopted a child or had a foster child placed in your home
  • Your spouse, child or parent has a serious health condition
  • You have a serious health condition that makes you unable to perform the essential duties of your job
  • Your spouse, adult child or parent is a covered military member on “covered active duty”
  • Employees are eligible if they work for Sunrun for at least 12 months and have at least 1,250 hours of service with Sunrun during the 12 months before their FMLA leave starts

Parental Leave

Employees going on a leave of absence due to the birth or adoption of a child must contact Broadspire to initiate the leave request and provide necessary documentation. Parental leave provides you with job and benefits protection, but may be unpaid.

Paid Parental Leave offers eligible full-time employees with a period of eight weeks of paid time off to bond with their newborn or newly adopted child. This policy is only applicable for children born or adopted on or after January 1, 2022. Paid parental leave for bonding is not subject to accrual and is not paid out upon termination if all or some portion is unused.

Pregnancy Recuperation provides eligible birth parents on approved STD with “top-off” pay to provide 100% income replacement for the duration of their approved short-term disability (not to exceed eight weeks). Pregnancy Recuperation pay does not commence prior to the delivery date. After this benefit ends, Paid Parental Leave would grant up to eight weeks at 100% pay for employees to bond with their child.

Employees in states that are eligible for wage replacement must apply for the state benefit. It is the employee’s responsibility to contact the state or appropriate vendor to apply and provide the necessary documentation.

For details, please review the following materials:

Personal Leave

In an effort to recognize the needs of employees who require time off and who do not qualify for other leave types, Sunrun offers eligible employees an unpaid personal leave for up to 30 calendar days. Approval is not automatic.

Reasonable Accommodations

To comply with applicable laws ensuring equal employment opportunities for qualified applicants and employees with a disability, whether seen or unseen, the Company will provide reasonable accommodations where appropriate. Please contact Broadspire at 1-888-398-0079 to initiate the accommodation request. Visit the Employee Guidebook for more information on Reasonable Accommodations.

Leave FAQs

A: If you are in a state listed below, you may be eligible for State leave benefits due to State regulations. Sunrun’s paid leave benefits are offset by what you are eligible for/receive from the state. In these states, your disability payment is automatically adjusted/reduced by Broadspire to account for the expected state benefit you may receive based on the state’s specific legislative guidelines.

If you are in a state that does offer paid disability or paid family leave, you must contact the appropriate state or their appropriate vendor to file for that benefit.

Information on where to file for your state is listed in the disability or leave packet you receive from Broadspire, Sunrun’s leave administrator.

You must submit all final approved/denied paperwork from the state to Broadspire to receive any additional payments, if due to you.

As of February 2023, the following states have paid disability and/or family leaves: California, Connecticut, District of Columbia, Hawaii, Massachusetts, New Jersey, New York, Rhode Island and Washington. New states are subject to being added in the future without prior notice. If you need further assistance, please contact Broadspire at (888) 398-0079.

A: If you are receiving Worker’s Comp benefits, you are not eligible for any other paid disability or family leave. If your Worker’s Comp ends or is denied, please contact Broadspire at (888) 398-0079 to determine your eligibility and/or to apply for paid disability or family leave.

What if I have additional questions?

Please review all provided resources including Broadspire How to File a Claim Flyer and Sunrun Leave FAQ. If you have additional questions, please reach out to your claims manager at Broadspire, Sunrun@choosebroadspire.com, or Leaves@sunrun.com.

Onesie Program

We are excited to welcome your newest member to the Sunrun family. Please click here to opt in and receive a baby onesie or an account credit to use at our store.

© 2023 - Sunrun - HUB International Limited