• Employee Assistance Program

What you need to know

Stress. Depression. Juggling finances. Life can be messy. We understand it can be difficult to manage family, work and personal issues. That’s why we offer Employee Assistance Program (EAP) services to you and your family through GuidanceResources at no cost to you.

Licensed professionals are available 24/7 by phone at (800) 311-4327, or you can schedule in-person visits. Rest assured—all calls and visits with EAP professionals are 100 percent confidential!

Your benefits and COVID-19

Services include:

  • Counseling: Three free visits (in person or via video conference) per incident, per year, for issues such as marital/family conflicts, parenting concerns, substance abuse, work stress, depression and more. Discounted rates on additional visits.
  • Legal consultation: Free consultation at no cost with an attorney for minor legal matters such as family law, consumer issues, traffic violations, personal injury and more. A 25 percent discount is available for any service beyond the initial consultation.
  • Financial services: Free consultation with a financial specialist to assist with budgeting, retirement planning, debt consolidation, identity theft, financial planning, auto and real estate purchasing and more. Free credit reports can also be provided upon request each year.
  • Child and eldercare resources: Specialists research and provide customized referrals for child care and eldercare to help you find the right agencies and services.
  • School/college assistance: Specialists can help you research elementary, secondary and post-secondary schools for your children, as well as colleges for working adults wanting to further their education.
  • Adoption assistance: Nationwide referrals for adoption attorneys, agencies, infertility specialists and support groups.
  • Convenience services: Referrals for daily living resources such as pet care, home repair, errand services, travel, entertainment and apartment locator services.
  • Wellness referrals: Specialists can help you search for physician services, medical support groups, fitness centers, diet and nutrition resources, alternative medicine and more.
  • GuidanceResources: You have access to an enhanced website for articles, resources, videos and assessments about health, finance, legal issues, personal growth, stress, family life and more. Visit www.guidanceresources.com.

Additional plan information and resources

Provider contact information

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